Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Need assistance with your refund?
We’re here to help you navigate the refund process smoothly and efficiently. Your satisfaction is our priority, so feel free to reach out with any questions or concerns.
★★★★★
United Services provided exceptional support during my travel refund process. Their team was knowledgeable and guided me through every step, ensuring I understood the requirements and timelines. I felt reassured knowing I had experts on my side, and they made a potentially stressful situation much easier. I highly recommend their services to anyone needing assistance with travel management!
Kelsey Johnson
United Services
Refund Policy Overview
★★★★★
At United Services, we prioritize customer satisfaction and transparency in our refund process. If our consultancy service does not meet your expectations or if it was not provided as promised, you may be eligible for a refund. To initiate a refund request, please contact our support team within 30 days of the service date. We will review your request and process refunds within 14 business days. Please note that certain conditions apply, and we encourage you to read our full refund policy for detailed information. Your trust is important to us, and we strive to ensure a smooth experience for all our clients.
Pros of Our Refund Policy
+ Clear guidelines for refund eligibility ensure transparency and trust.
+ Timely processing of refund requests within 14 business days for customer convenience.
+ Dedicated support team available to assist with any refund inquiries or issues.
Cons of Our Refund Policy
– Refunds may not apply if services were rendered as promised, leading to potential dissatisfaction.
– Processing times may vary based on the complexity of the refund request.